Frequently Asked Questions

For nearly 30 years, Vibrant Technologies has helped organizations maximize the value of their IT investments through enterprise hardware, IT Asset Disposition (ITAD), Third Party Maintenance (TPM), and technology lifecycle solutions.

More than just a hardware reseller, Vibrant serves as a trusted IT solutions provider, helping organizations procure, maintain, extend, and securely retire enterprise infrastructure. Whether you're sourcing hard-to-find replacement parts, extending the life of existing equipment, or planning your next technology refresh, our team works closely with you to deliver solutions that align with your technical requirements, budget, and long-term business goals.

Today, Vibrant supports 20,000+ customers across more than 60 countries with access to 200,000+ enterprise IT products from the industry's leading manufacturers. Our 75,000-square-foot headquarters and refurbishment facility in Eden Prairie, Minnesota houses extensive inventory, dedicated testing and refurbishment areas, secure ITAD processing, and experienced technicians and engineers who help ensure every solution meets our high standards for quality and reliability.

Collectively, our team brings together more than 200 years of combined enterprise IT experience, helping organizations maximize the value of their technology investments through expert guidance, proven solutions, and exceptional customer service.

From enterprise servers, storage, and networking equipment to R2v3 Certified IT Asset Disposition, Third Party Maintenance, consulting, and lifecycle management, Vibrant provides comprehensive solutions that help organizations reduce costs, maximize uptime, and extend the life of their critical IT infrastructure.

Whether you're purchasing a single replacement part or developing a long-term infrastructure strategy, our goal is simple: to be your trusted technology partner throughout every stage of the IT lifecycle.

👉 Learn more about our services, browse our online inventory, or contact our team to discuss your next IT project.

Vibrant Technologies provides end-to-end IT infrastructure solutions designed to help organizations maximize the value of their technology investments. Whether you're purchasing enterprise hardware, extending the life of existing equipment, or securely retiring outdated assets, our team is here to support every stage of the IT lifecycle.  

_🖥️ Refurbished Enterprise Hardware 

Save 50–70% compared to buying new with fully tested, enterprise-grade servers, storage, networking equipment, and replacement parts from the industry's leading manufacturers. With more than 200,000 products in inventory, we can help you source everything from current-generation systems to hard-to-find and end-of-life hardware.  

👉 Browse our online inventory at the V-Store. 

🛠️ Third Party Maintenance (TPM) 

Our Third Party Maintenance (TPM) solutions help organizations extend the life of their infrastructure long after OEM support ends. By providing flexible maintenance plans, rapid replacement parts, and expert technical support, we help reduce maintenance costs while maximizing uptime and protecting your IT investment.  

👉 Learn more about our Third Party Maintenance solutions. 

♻️ R2v3 Certified IT Asset Disposition (ITAD) 

When it's time to retire or replace your equipment, Vibrant provides secure, environmentally responsible IT Asset Disposition services. Our R2v3 Certified process includes secure data destruction, chain of custody, asset recovery, remarketing, and responsible recycling to help protect your data and maximize the value of retired IT assets.  

👉 Learn more about our R2 Certified ITAD services. 

💡 IT Consulting 

Need help planning your next infrastructure project? Our experienced team provides consultative guidance on hardware selection, infrastructure planning, technology refreshes, migrations, compatibility, and cost optimization. We work closely with customers to recommend solutions that align with their technical requirements, budget, and long-term goals.  

👉 Contact our team to schedule a consultation. 

📋 Leasing & Rentals 

Whether you need equipment for a short-term project, testing, disaster recovery, or long-term deployment, our flexible leasing and rental programs provide cost-effective access to enterprise IT hardware without a significant capital investment.  

👉 Contact us to discuss leasing and rental options. 

🧪 Proof of Concept (POC) 

Validate your infrastructure before making a purchase. Our Proof of Concept services allow you to evaluate hardware configurations, perform compatibility testing, and benchmark performance in your own environment—helping reduce risk and ensure the right solution for your organization.  

👉 Ask about our Proof of Concept services. 

🏗️ Sandbox Services 

Need a safe environment for development, testing, or training? Vibrant can build isolated sandbox environments tailored to your requirements, allowing your team to validate applications, test upgrades, and experiment with new technologies without impacting production systems.  

👉 Contact us to learn more about Sandbox Services. 

Looking for something else? 

If you don't see the service you're looking for, just ask! Our team works with organizations of all sizes to develop customized enterprise IT solutions, and we're always happy to discuss your unique infrastructure requirements. 

👉 Contact us today or call 952-653-1700 to speak with an enterprise technology specialist.

Vibrant Technologies partners with organizations of all sizes across a wide range of industries, providing enterprise hardware, Third Party Maintenance (TPM), IT Asset Disposition (ITAD), and technology lifecycle solutions tailored to each customer's unique needs. 

We proudly support customers in industries including: 

• 🏥 Healthcare 
• 🏦 Financial Services & Banking 
• 🎓 Education & Higher Education 
• 🏛️ Government & Public Sector 
• 🏭 Manufacturing 
• 💻 Technology & Software 
• ☁️ Cloud Service Providers 
• 🖥️ Colocation & Data Center Providers 
• 🌐 Managed Hosting Providers 
• 🔒 Cybersecurity & Security Software Companies 
• 📡 Telecommunications 
• 🛒 Retail & E-commerce 
• ⚡ Energy & Utilities 
• 🚚 Transportation & Logistics 
• 💼 Corporations that manage and maintain their own enterprise IT infrastructure 
• 🚀 Software-as-a-Service (SaaS), Infrastructure-as-a-Service (IaaS), Platform-as-a-Service (PaaS), and other "as-a-service" providers that rely on enterprise hardware to deliver their products and services more efficiently 

Whether you're operating a corporate data center, running a cloud platform, delivering software as a service, supporting customers through a managed hosting environment, or maintaining mission-critical infrastructure, Vibrant Technologies provides the hardware, expertise, and lifecycle services needed to keep your business running. 

Our customers rely on us to help them: 

• Source hard-to-find and end-of-life hardware 
• Reduce infrastructure costs 
• Extend the life of existing IT investments 
• Increase uptime and reliability 
• Support infrastructure growth and expansion 
• Securely retire and recover value from legacy equipment 

From a single replacement part to a large-scale infrastructure refresh, our experienced team works closely with customers to develop solutions that align with their technical requirements, budget, and long-term business objectives. 

👉 Don't see your industry listed? Contact our team to discuss your organization's unique requirements and learn how Vibrant Technologies can support your IT infrastructure goals.

Choosing an IT partner is about more than finding the lowest price—it's about finding a team you can trust. 

For nearly 30 years, organizations around the world have relied on Vibrant Technologies for enterprise hardware, Third Party Maintenance (TPM), IT Asset Disposition (ITAD), and infrastructure lifecycle solutions. Backed by more than 200 years of combined enterprise IT experience, our team helps organizations maximize the value of their technology investments through expert guidance, proven solutions, and exceptional customer service. 

When you partner with Vibrant Technologies, you benefit from: 

• 🏆 Nearly 30 years of proven industry experience 
• 👥 More than 200 years of combined enterprise IT expertise 
• 📦 Over 200,000 enterprise IT products in inventory 
• 🏢 A 75,000-square-foot headquarters and refurbishment facility 
• 🌎 Support for customers in 60+ countries 
• 🔒 R2v3 Certified IT Asset Disposition (ITAD) services 
• ✅ ISO-certified quality, environmental, and occupational health & safety management systems 
• 🛠️ Experienced technicians, engineers, and enterprise technology specialists 
• 💡 A consultative, customer-first approach focused on building long-term partnerships 
• 🔄 End-to-end IT lifecycle solutions that help reduce costs, maximize uptime, and extend the life of your infrastructure 

Whether you're sourcing enterprise hardware, extending the life of existing infrastructure, securely retiring IT assets, or planning your next technology refresh, Vibrant Technologies is committed to helping you achieve more with your IT investments. 

👉 Ready to get started? Contact our team today to speak with an enterprise technology specialist, request a customized quote, or browse our online inventory in the V-Store.

Yes. At Vibrant Technologies, we do much more than process orders. We partner with organizations to solve infrastructure challenges, optimize existing environments, and develop technology strategies that align with their business goals. 

Backed by more than 200 years of combined enterprise IT experience, our team provides practical, vendor-neutral guidance to help customers make informed infrastructure decisions—not simply purchase hardware. 

We help customers: 

• Select compatible hardware 
• Design custom hardware configurations 
• Plan infrastructure upgrades and technology refreshes 
• Evaluate cost-saving opportunities 
• Extend hardware lifecycles 
• Develop IT Asset Disposition (ITAD) strategies 
• Assess Third Party Maintenance (TPM) options 
• Validate solutions through Proof of Concept (POC) and Sandbox Services 

Whether you're replacing a single component or planning a large-scale data center initiative, our goal is to become a trusted, long-term technology partner—rather than simply another hardware vendor. 

👉 Ready to discuss your next IT project? Contact our team today to speak with an enterprise technology specialist.

We specialize in enterprise-grade IT infrastructure from the industry's leading manufacturers, including: 

• Servers 
• Storage systems 
• Networking equipment 
• Memory 
• Drives 
• Processors 
• Power supplies 
• Expansion cards 
• Complete system configurations 
• Hard-to-find and end-of-life equipment 

With more than 200,000 products in inventory, chances are we already have what you're looking for—and if not, our sourcing team will work to find it for you. We stock equipment from Cisco, Dell, HPE, IBM, Lenovo, NetApp, EMC, Arista, Juniper, Brocade, Hitachi, and many more.  

👉 Browse our online inventory: store.vibrant.com

Need help finding a specific part? Contact our sales team for a custom quote.

Vibrant Technologies specializes in enterprise hardware from the industry's leading manufacturers. Whether you're expanding an existing environment, replacing a failed component, or sourcing end-of-life equipment, our team can help you find compatible hardware that fits your infrastructure and budget. 

Our inventory includes products from many of the world's leading enterprise technology manufacturers, including: 

Servers 

• Dell PowerEdge 
• HPE ProLiant 
• Cisco UCS 
• IBM Power Systems 
• IBM xSeries 
• Lenovo ThinkSystem 

Storage 

• NetApp 
• Dell EMC 
• HPE 
• IBM 
• Hitachi 
• Pure Storage-compatible environments 

Networking 

• Cisco 
• Arista 
• Juniper 
• Brocade 
• HPE Aruba 
• Extreme Networks 

We also source many additional enterprise platforms and components through our extensive inventory and supplier network.  

👉 Browse our online inventory: store.vibrant.com 

👉 Need a specific part number? Contact our sales team for a custom quote—we may have it in stock even if it isn't listed online.

No. While refurbished enterprise hardware is a core part of our business, we also provide: 

• New surplus equipment 
• Certified refurbished hardware 
• Hard-to-find and discontinued products 
• Spare parts and replacement components 
• Complete system configurations 
• Custom-built solutions 

Our goal is to recommend the solution that best fits your technical requirements, timeline, and budget—not simply what's newest.

Yes. When sourced, tested, and supported by an experienced provider, refurbished enterprise hardware can deliver the same performance and reliability as new equipment—at a significantly lower cost. 

Enterprise-class servers, storage systems, and networking equipment are designed for long operational lifecycles. In many cases, organizations replace hardware due to technology refreshes, data center consolidations, or changing business requirements, not because the equipment has reached the end of its usable life. 

Before any eligible hardware leaves our facility, it undergoes a thorough inspection and testing process performed by our experienced technicians. We verify functionality, inspect components for quality, and ensure equipment is ready for deployment. 

When you purchase from Vibrant Technologies, you also benefit from: 

• A 1-Year Vibrant Hardware Warranty on eligible equipment 
• Access to experienced technicians and engineering specialists 
• Rapid replacement parts and responsive customer support 
• More than 200,000 enterprise IT products in inventory 
• Extended support options through our Third Party Maintenance (TPM) solutions 

Thousands of organizations—including healthcare providers, financial institutions, government agencies, cloud providers, and Fortune 500 companies—rely on refurbished enterprise hardware every day to support mission-critical environments while reducing costs and extending the life of their IT infrastructure. 

At Vibrant, we're committed to delivering enterprise hardware you can deploy with confidence. 

👉 Learn more about our quality assurance process, browse our online inventory, or contact our team to discuss your hardware requirements.

Yes. In fact, this is one of our specialties. 

Whether you're replacing a failed component, expanding an existing cluster, or supporting legacy infrastructure, we maintain inventory that's difficult—or impossible—to source through OEM channels. 

Our team regularly helps customers locate: 

• End-of-life servers 
• Legacy storage systems 
• Networking equipment 
• Spare parts 
• Memory 
• Drives 
• Power supplies 

Can't find it online? 

Our sourcing specialists can often locate equipment through our global supplier network. 

👉 Request a Quote

Absolutely. Our team specializes in helping customers find compatible replacement hardware for their existing IT environments. 

Whether you're replacing a failed component, expanding an existing system, or extending the life of legacy infrastructure, we'll work with you to identify hardware that's compatible with your current equipment and business requirements. 

Our experienced sales and technical teams can assist with: 

• Identifying compatible replacement parts 
• Matching hardware to your existing environment 
• Server, storage, and networking upgrades 
• Memory, processor, and drive compatibility 
• End-of-life (EOL), End-of-service-life (EOSL) and discontinued hardware 
• Hardware expansion and technology refresh planning 

If you don't know the exact part number, that's okay. Simply provide us with as much information as possible—such as the manufacturer, system model, serial number, or a description of your existing environment—and our team will help identify the right solution. 

With more than 200,000 enterprise IT products in inventory and access to a global supplier network, we can often source compatible hardware that's difficult to find through traditional OEM channels. 

Our goal isn't just to sell you hardware—it's to help you find the right solution for your environment while maximizing performance, minimizing downtime, and protecting your IT investment. 

👉 Need help finding a compatible replacement? Contact our team today or request a customized quote.

Absolutely. With more than 200,000 enterprise IT products available, not every item we carry is listed on our website. If you're searching for a discontinued part, end-of-life (EOL) hardware, a hard-to-find component, or a custom configuration, our sourcing specialists can often locate it through our extensive inventory and global supplier network. 

Even if you don't know the exact part number, our team can help identify a compatible solution based on your existing environment. 

To get started, simply provide us with: 

• Manufacturer 
• Part number (if known) 
• System model 
• Quantity needed 

We'll review your requirements, identify compatible options, and provide a customized quote. 

👉 Ready to get started? Request a Quote or browse our online inventory in the V-Store at store.vibrant.com.

Yes. Every IT environment is unique, and off-the-shelf solutions don't always meet your organization's requirements. That's why Vibrant Technologies offers custom hardware configuration services tailored to your infrastructure, performance needs, and budget. 

In fact, most of our customers don't come to us with a parts list—they come to us with a business or technical requirement. 

Whether you need additional storage capacity, virtualization infrastructure, networking equipment, or a complete data center solution, our team will design a configuration that aligns with your performance goals, technical requirements, and budget. 

For example, you might tell us: 

• "I need 100TB of usable storage for an NFS environment." 
• "I need a virtualization host capable of supporting 40 virtual machines." 
• "I need a 10Gb top-of-rack networking solution for a new cabinet." 

From there, we'll develop multiple complete configuration options at different price and performance levels, allowing you to compare solutions, not just individual components. 

We can configure and build: 

• Memory (RAM) upgrades 
• Storage and drive configurations 
• Processor (CPU) upgrades 
• RAID controller and storage configurations 
• Network interface card (NIC) installation 
• Power supply configurations 
• Expansion cards and adapters 
• Complete server, storage, and networking system builds 
• Hardware compatibility verification 

Whether you're deploying a single server or building out an entire data center, our experienced team works closely with you to understand your existing environment and recommend solutions that align with your technical requirements, performance goals, and long-term infrastructure strategy. 

Unlike simply purchasing hardware online, our recommendations take into account compatibility, firmware considerations, long-term supportability, scalability, and overall value—not just whether the components fit together. 

Need to validate a solution before deployment? We also offer Proof of Concept (POC) evaluations and Sandbox Services, allowing you to test configurations in your own environment or within an isolated test environment before making a purchase. 

Finally, every configured system is functionally tested against a documented quality assurance process before shipment to help ensure it's ready for deployment upon arrival. 

Whether you're expanding an existing environment, replacing aging infrastructure, or planning a new deployment, Vibrant delivers enterprise solutions designed specifically for your organization—not just a box of hardware. 

👉 Need a custom configuration? Contact our team today to discuss your requirements or request a customized quote.

Getting a quote is simple. Whether you know the exact part number or need help identifying the right solution, our team is here to help. 

To request a quote, simply provide: 

• Manufacturer 
• Part number (if known) 
• System model 
• Quantity needed 
• Any project requirements or timelines 

Our team will review your request and provide a customized quote based on your specific needs. 

👉 Request a Quote

Yes. Whether you're purchasing a single replacement part, outfitting an entire data center, or supporting an ongoing procurement program, Vibrant Technologies offers competitive pricing for volume purchases. 

Our team works closely with customers to understand their project requirements, timelines, and budget to develop cost-effective solutions tailored to their needs. Depending on the size and scope of your purchase, we may be able to provide: 

• Volume-based pricing 
• Project pricing for large deployments 
• Multi-unit and bulk purchase discounts 
• Ongoing procurement support 
• Customized hardware solutions 

If you're planning a technology refresh, data center expansion, or large-scale infrastructure deployment, we'll work with you to identify the right hardware at the best possible value. 

👉 Planning a larger purchase? Contact our sales team today to discuss your project or request a customized volume quote.

Many in-stock products are available for same-day shipping, helping minimize downtime and keep your projects on schedule. 

With more than 200,000 enterprise IT products in inventory, we're able to fulfill many orders immediately. For custom configurations, hard-to-find equipment, or products that need to be sourced, your sales representative will provide an estimated lead time based on availability and your specific requirements. 

Our experienced warehouse and logistics team works efficiently to process, prepare, and ship orders as quickly as possible, ensuring your equipment arrives when you need it. 

If you have an urgent hardware requirement or need expedited shipping, let us know—we'll work with you to find the fastest available solution. 

👉 Need hardware quickly? Browse available inventory on our online storefront or contact our sales team for current availability and shipping options.

Yes. Vibrant Technologies proudly serves customers throughout the United States and around the world. Whether you're supporting a single office, multiple data centers, or a global IT infrastructure, our experienced logistics team can coordinate domestic and international shipments to help ensure your equipment arrives safely and on schedule. 

We work with trusted shipping partners to deliver enterprise hardware efficiently while providing the documentation and support needed for international orders. 

With more than 200,000 enterprise IT products in inventory and same-day shipping available on many in-stock items, we're equipped to respond quickly to both planned projects and urgent hardware needs. 

If you have specific shipping requirements, delivery timelines, or questions about international logistics, our team is happy to help. 

👉 Contact our team for international shipping information.

Yes. Once your order has shipped, you'll receive shipping confirmation and tracking information so you can monitor its progress from our facility to your destination. 

If you have questions about your order status, estimated delivery date, or shipment details, our customer service team is happy to assist. Whether you're tracking a single replacement part or a large infrastructure deployment, we'll help keep you informed every step of the way. 

Our goal is to provide a smooth, transparent ordering experience from the time your order is placed until it arrives safely at your facility. 

👉 Have questions about an existing order? Contact Customer Support or call us at (952) 653-1700 for assistance.

While online marketplaces can be useful for locating hardware, purchasing directly from Vibrant Technologies provides significantly more value and peace of mind. 

When you purchase from Vibrant, you receive: 

• Professionally tested enterprise hardware 
• A 1-Year Hardware Warranty 
• Access to experienced technicians and engineers 
• Technical guidance before and after the sale 
• Dedicated customer support 
• Access to replacement parts and lifecycle services 
• Extended support options through Third Party Maintenance services 
• Secure IT Asset Disposition services 

We're committed to helping customers maximize the value of their IT investments—not simply processing transactions. 

👉 Learn why organizations around the world trust Vibrant Technologies.

Yes. Every eligible hardware purchase from Vibrant Technologies is backed by our 1-Year Hardware Warranty, giving you added confidence in your investment. 

If a covered component fails during the warranty period: 

• We will overnight a replacement part, subject to inventory availability. 
• If the part is not immediately available, we will source it as quickly as possible and ship it on a best-effort basis to minimize downtime. 
• Our experienced technical team is available to assist with troubleshooting, replacement coordination, and any warranty-related questions. 

Our commitment doesn't end once your equipment ships. We're dedicated to providing responsive support and helping keep your critical systems operating with minimal disruption. 

👉 Need coverage beyond the first year? Vibrant also offers extended support options through our Third Party Maintenance (TPM) solution, providing flexible, cost-effective support to help extend the life of your infrastructure, reduce maintenance costs, and continue supporting critical systems well beyond OEM EOL or EOSL. 

👉 Learn more about our Third Party Maintenance services.

Not necessarily. Whether an OEM warranty transfers with refurbished hardware depends on the manufacturer, product, and the specific terms of the original warranty. 

In some cases, OEM warranties are transferable to a new owner. In others, warranty coverage may expire upon resale or require additional steps to transfer. Because these policies vary by manufacturer, our team can help determine what warranty options may be available for your specific equipment. 

If OEM coverage is no longer available or has reached its end-of-service date, Vibrant offers Third Party Maintenance (TPM) solutions that provide a flexible, cost-effective alternative for maintaining and supporting your infrastructure. Our TPM services help organizations extend hardware lifecycles, reduce maintenance costs, and continue supporting critical systems long after OEM support ends. 

Our goal is to help you understand your options and choose the support solution that best fits your environment, budget, and long-term IT strategy. 

👉 Have questions about OEM warranty coverage or support options? Contact our team today to discuss your hardware requirements or learn more about our Third Party Maintenance (TPM) solutions.

Absolutely. OEM end-of-support doesn't have to mean end-of-life for your infrastructure. 

Vibrant's Third Party Maintenance (TPM) solutions help organizations continue supporting enterprise hardware long after OEM maintenance ends. Backed by the same experienced technicians and engineering expertise our customers already rely on, our TPM services provide a flexible, cost-effective alternative to OEM support while helping maximize the value of your IT investments. 

Benefits include: 

• Lower maintenance costs 
• Flexible Service Level Agreements (SLAs) 
• Multi-vendor support 
• Extended hardware lifecycles 
• Faster response times 
• Access to replacement parts 
• Continued support from an experienced team of enterprise hardware specialists 

👉 Learn more about Vibrant’s Third Party Maintenance solutions.

It depends on the manufacturer and the specific hardware. 

Firmware availability varies by OEM and is often subject to the manufacturer's licensing and support policies. Some manufacturers make firmware updates publicly available, while others require an active support agreement or service contract to access the latest firmware versions. 

Before purchasing, our team will help you understand the firmware requirements for your specific hardware and discuss any available options. We can also help determine whether your existing firmware is appropriate for your environment or whether updates may be recommended. 

Our goal is to ensure you have the information you need to make an informed purchasing decision and successfully deploy your equipment. 

👉 Have questions about firmware compatibility or your specific hardware? Contact our team to discuss your requirements before placing your order.

Software licensing requirements vary by manufacturer and product. 

Some enterprise hardware includes software or features that require a separate license or active subscription, while other systems may allow existing licenses to be transferred to replacement hardware. Because licensing policies differ between OEMs, it's important to understand any requirements before purchasing or deploying equipment. 

Our team can help you: 

• Understand manufacturer-specific licensing requirements 
• Determine whether existing licenses may be transferable 
• Identify any software or subscription requirements 
• Recommend hardware solutions that align with your existing environment 

If you have questions about licensing for a specific platform or product, we're happy to review your requirements and help you identify the best path forward. 

Our goal is to ensure you receive a solution that's compatible with your existing infrastructure while helping you avoid unexpected licensing issues. 

👉 Have questions about software licensing or hardware compatibility? Contact our team today to discuss your environment and deployment requirements.

Our relationship doesn't end once your equipment ships. 

At Vibrant Technologies, we're committed to supporting our customers throughout the entire IT lifecycle. Whether you have questions about installation, compatibility, warranty coverage, replacement parts, or future infrastructure planning, our team is here to help. 

Depending on your needs, we can assist with: 

• Warranty support and replacement parts 
• Hardware troubleshooting 
• Product compatibility questions 
• Additional hardware purchases and upgrades 
• Infrastructure expansion and refresh planning 
• Third Party Maintenance (TPM) solutions 
• IT Asset Disposition (ITAD) when equipment reaches the end of its lifecycle 

Our experienced sales, technical, and customer support teams work together to provide responsive service and practical solutions, helping you maximize uptime and get the most value from your IT investments. 

Whether you need assistance with a single component or ongoing support for your infrastructure, our goal is to become your trusted technology partner, not simply another hardware vendor. 

👉 Need assistance? Contact our support team today or call us at (952) 653-1700 to speak with an enterprise technology specialist.

Third Party Maintenance (TPM) is an alternative to Original Equipment Manufacturer (OEM) maintenance that helps organizations continue supporting enterprise hardware after OEM warranties or support contracts have expired. 

Instead of replacing equipment simply because OEM support has ended, TPM allows organizations to extend the life of their existing infrastructure while maintaining reliable support and reducing overall maintenance costs. 

Vibrant's Third Party Maintenance services provide flexible support for enterprise servers, storage, and networking equipment, helping organizations maximize the value of their technology investments while avoiding unnecessary hardware refreshes. 

👉 Learn how Vibrant's Third Party Maintenance solutions can help extend the life of your IT infrastructure.

Many organizations turn to Third Party Maintenance because it provides a cost-effective way to continue supporting critical infrastructure without sacrificing reliability. 

Benefits of Vibrant's Third Party Maintenance services include: 

• Extend the life of existing enterprise hardware 
• Reduce maintenance and support costs 
• Avoid unnecessary capital expenditures 
• Maximize uptime and system availability 
• Support multi-vendor IT environments under one provider 
• Access experienced enterprise hardware technicians 
• Flexible Service Level Agreements (SLAs) 
• Access to replacement parts and ongoing technical support 

Rather than replacing hardware simply because OEM support has ended, TPM allows organizations to continue operating proven infrastructure with confidence. 

👉 Contact our team to discuss whether Third Party Maintenance is right for your organization.

Vibrant provides Third Party Maintenance for many of the industry's leading enterprise hardware platforms, including servers, storage systems, and networking equipment. 

Supported manufacturers include (but are not limited to): 

• Cisco 
• Dell 
• HPE 
• IBM 
• Lenovo 
• NetApp 
• EMC 
• Hitachi 
• Juniper 
• Arista 
• Brocade 

Our team supports both current-generation and end-of-life (EOL/EOSL) equipment, helping organizations continue operating critical infrastructure long after OEM maintenance has ended. 

If you don't see your platform listed, contact our team. We may still be able to support your environment. 

👉 Speak with a TPM specialist to discuss your hardware environment.

Both OEM maintenance and Third Party Maintenance are designed to help keep your infrastructure running reliably, but they differ in flexibility, cost, and long-term lifecycle strategy. 

Many organizations choose Third Party Maintenance because it allows them to: 

• Continue supporting hardware after OEM End of Service (EOSL) 
• Reduce annual maintenance costs 
• Consolidate support for multiple OEMs under one provider 
• Extend hardware lifecycles without unnecessary replacements 
• Develop a maintenance strategy that aligns with business needs rather than OEM refresh cycles 

For many organizations, TPM complements—not replaces—their overall IT strategy by providing additional flexibility and helping maximize the return on existing technology investments. 

👉 Contact our team to compare your current maintenance strategy with Third Party Maintenance options.

Third Party Maintenance may be a good option if your organization is: 

• Approaching OEM End of Service (EOSL) 
• Looking to reduce maintenance costs 
• Planning to extend the life of existing hardware 
• Supporting legacy or end-of-life equipment 
• Managing a multi-vendor IT environment 
• Delaying a hardware refresh due to budget or business priorities 
• Needing temporary "gap coverage" while planning or implementing a technology refresh 
• Looking for more flexible support options 

Whether you need long-term maintenance or short-term support during a hardware transition, Vibrant can help develop a maintenance strategy that aligns with your organization's business goals, infrastructure roadmap, and budget. 

👉 Contact our team to discuss your infrastructure and determine whether Third Party Maintenance is the right solution for your environment.

Absolutely. Many organizations transition to Third Party Maintenance once their OEM warranty or support agreement expires. Rather than replacing equipment that's still performing reliably, TPM provides a practical way to continue supporting your infrastructure while reducing costs. 

Our team can help evaluate your existing environment, identify which systems are good candidates for Third Party Maintenance, and develop a transition plan that minimizes disruption to your operations. 

Whether you're transitioning a single server or an entire data center, we'll work with you to create a maintenance strategy tailored to your organization's needs. 

👉 Ready to extend the life of your infrastructure? Contact our team to learn more about transitioning to Vibrant's Third Party Maintenance services.

IT Asset Disposition (ITAD) is the secure, responsible process of retiring, managing, and disposing of obsolete or no-longer-needed IT equipment. Rather than simply discarding retired technology, ITAD helps organizations protect sensitive data, recover value from retired assets, and ensure electronics are handled in an environmentally responsible manner. 

Whether you're decommissioning a single server, refreshing a data center, or retiring thousands of IT assets across multiple locations, a well-managed ITAD program helps reduce risk while maximizing the return on your technology investments. 

At Vibrant Technologies, our R2v3 Certified IT Asset Disposition (ITAD) services are designed to provide organizations with a secure, transparent, and compliant process from start to finish. 

Our ITAD solutions include: 

• Secure chain of custody 
• Asset inventory and reconciliation 
• Certified data sanitization and destruction 
• Asset recovery and remarketing 
• Responsible electronics recycling 
• Certificates of Data Destruction 
• Detailed reporting and documentation 

By combining industry best practices with secure processes and responsible environmental stewardship, we help organizations protect sensitive information, meet compliance requirements, reduce electronic waste, and maximize the value of retired IT assets. 

Whether you're retiring a few pieces of equipment or managing a large-scale technology refresh, Vibrant provides a trusted, end-to-end ITAD solution tailored to your organization's needs. 

👉 Learn more about our R2 Certified IT Asset Disposition (ITAD) services or contact our team to schedule a consultation.

Every IT Asset Disposition (ITAD) project is unique, but our goal is always the same: to help organizations securely retire IT assets while protecting sensitive data, maximizing asset value, and ensuring environmentally responsible disposal. 

From initial pickup to final reporting, Vibrant Technologies manages every step of the process with security, transparency, and compliance in mind. 

A typical ITAD project may include: 

📦 Asset Collection & Logistics 

Our team coordinates the secure pickup, transportation, and receipt of your retired IT equipment while maintaining a documented chain of custody throughout the process. 

📋 Inventory & Asset Reconciliation 

Each asset is inventoried and reconciled to help ensure accuracy and provide complete visibility into the equipment being processed. 

🔒 Secure Data Sanitization & Destruction 

Data-bearing devices are securely sanitized using industry-recognized methods or physically destroyed when requested, helping protect sensitive information and support your organization's compliance requirements. 

💰 Asset Recovery & Remarketing 

Equipment with remaining market value may be refurbished and remarketed, allowing organizations to recover value and offset future technology investments. 

♻️ Responsible Recycling 

Assets that cannot be refurbished or resold are responsibly recycled in accordance with R2v3 Certified standards and environmental best practices. 

📄 Reporting & Documentation 

At the conclusion of the project, customers receive detailed documentation, which may include asset inventories, Certificates of Data Destruction, and other reporting to support internal recordkeeping and compliance requirements. 

Whether you're retiring a few servers or decommissioning an entire data center, Vibrant provides a secure, transparent, and fully managed ITAD process designed to protect your organization every step of the way. 

👉 Ready to retire your IT assets? Contact our team today to schedule an ITAD consultation or learn more about our R2 Certified IT Asset Disposition services.

Protecting your sensitive data is our highest priority. 

At Vibrant Technologies, every IT Asset Disposition (ITAD) project is managed using secure, documented processes designed to safeguard your organization's information from the moment equipment leaves your facility until final disposition. 

Our data security process includes: 

🔒 Secure Chain of Custody 

Every asset is tracked throughout the ITAD process using documented chain-of-custody procedures to help ensure accountability and transparency at every stage. 

💾 Certified Data Sanitization 

Data-bearing devices are sanitized using industry-recognized methods designed to securely erase sensitive information before equipment is remarketed, reused, or recycled. 

🔨 Physical Destruction (When Requested) 

For organizations with specific security or compliance requirements, storage devices can be physically destroyed to ensure data cannot be recovered. 

📋 Complete Documentation 

We provide detailed reporting and Certificates of Data Destruction to support internal recordkeeping, audits, and regulatory compliance. 

♻️ R2v3 Certified Processes 

As an R2v3 Certified Recycler, Vibrant follows internationally recognized standards for secure data handling, responsible electronics recycling, and environmental stewardship. Our certified processes help organizations confidently manage retired IT assets while meeting security and compliance requirements. 

Whether you're retiring a handful of laptops or decommissioning an entire data center, our experienced team is committed to handling your equipment with the highest level of security, professionalism, and care. 

👉 Ready to securely retire your IT assets? Learn more about our R2 Certified IT Asset Disposition (ITAD) services or contact our team to schedule a consultation.

Yes. Vibrant Technologies is proud to be R2v3 Certified, demonstrating our commitment to secure data handling, responsible electronics recycling, and environmentally sustainable IT Asset Disposition (ITAD) practices. 

R2v3 is the leading global certification for the electronics reuse and recycling industry. It establishes rigorous standards for the secure management of retired IT assets, helping organizations reduce risk while ensuring equipment is processed safely, responsibly, and in accordance with industry best practices. 

Our R2v3 Certified ITAD process includes: 

• 🔒 Secure chain of custody 
• 💾 Certified data sanitization and destruction 
• ♻️ Responsible reuse and recycling practices 
• 🌎 Environmentally responsible asset management 
• 📋 Comprehensive reporting and Certificates of Data Destruction 
• ⚖️ Processes designed to support regulatory and compliance requirements 

In addition to our R2v3 certification, Vibrant Technologies maintains internationally recognized certifications that reflect our commitment to quality, environmental stewardship, and operational excellence, including: 

• ✅ ISO 9001:2015 – Quality Management Systems 
• 🌿 ISO 14001:2015 – Environmental Management Systems 
• 🦺 ISO 45001:2018 – Occupational Health & Safety Management Systems 

These certifications provide our customers with confidence that their retired IT assets are managed using secure, documented, and audited processes from pickup through final disposition. 

👉 Learn more about our R2 Certified IT Asset Disposition (ITAD) services or contact our team to discuss your organization's ITAD requirements.

Yes. As part of our R2v3 Certified IT Asset Disposition (ITAD) services, Vibrant Technologies helps organizations recover value from retired enterprise IT equipment whenever possible. 

Depending on the age, condition, and market demand for your equipment, eligible assets may qualify for remarketing, resale, or asset value recovery. Our team evaluates each project individually to determine the most appropriate disposition strategy, with the goal of maximizing your return while ensuring secure and environmentally responsible processing. 

We purchase and process a wide variety of enterprise IT assets, including: 

• Servers 
• Storage systems 
• Networking equipment 
• Memory and components 
• Data center equipment 
• Enterprise hardware from many leading OEMs 

Whether you're retiring a single rack, refreshing a data center, or decommissioning equipment across multiple locations, our team can help simplify the process while protecting your data and recovering as much value as possible. 

Not all equipment will have resale value, but assets that cannot be remarketed are responsibly recycled through our R2v3 Certified ITAD process in accordance with industry best practices. 

👉 Interested in selling or retiring your enterprise IT equipment? Contact our team today to schedule an ITAD consultation or request an asset evaluation.

Absolutely. One of the primary goals of our IT Asset Disposition (ITAD) services is to help organizations maximize the remaining value of retired enterprise IT equipment. 

Rather than sending retired assets directly to recycling, our team evaluates eligible equipment for remarketing and resale opportunities. Depending on the age, condition, and market demand for your hardware, qualifying assets may generate value that can help offset the cost of your next technology refresh or ITAD project. 

Our asset recovery process helps organizations: 

• Recover value from retired enterprise hardware 
• Offset future technology investments 
• Reduce the total cost of ownership (TCO) 
• Minimize electronic waste through responsible reuse 
• Simplify technology refresh and decommissioning projects 

Every ITAD project begins with an evaluation of your equipment to determine the most appropriate disposition strategy. Equipment with resale potential is remarketed whenever possible, while assets that have reached the end of their useful life are securely recycled through our R2v3 Certified ITAD process. 

Whether you're retiring a few servers or decommissioning an entire data center, Vibrant helps you maximize value while ensuring your retired assets are managed securely, responsibly, and in accordance with industry best practices. 

👉 Ready to learn what your retired IT equipment may be worth? Contact our team today to schedule an ITAD consultation or request an asset evaluation.

Our inventory is housed in our 75,000-square-foot headquarters and refurbishment facility in Eden Prairie, Minnesota, where enterprise hardware is received, tested, configured, refurbished, securely processed, and prepared for shipment. 

Inside our facility, you'll find: 

• 200,000+ enterprise IT products in inventory 
• Dedicated refurbishment and hardware testing areas 
• Experienced technicians and engineering specialists 
• Secure, access-controlled IT Asset Disposition (ITAD) processing areas 
• Warehousing and logistics operations 
• Rapid order fulfillment and shipping capabilities 

With more than 200,000 products available and same-day shipping on many in-stock items, we're able to respond quickly to customer needs while maintaining the security, quality, and reliability our customers expect. 

🎥 Want to see our facility in action? Take a virtual tour of our warehouse and refurbishment center to see where enterprise hardware is received, tested, processed, and prepared for shipment. 

👉 Watch Our Warehouse Tour

Every eligible piece of enterprise hardware undergoes a thorough inspection and testing process before it leaves our facility. Our goal is to ensure every product meets our quality standards and is ready for deployment upon arrival. 

Depending on the equipment, our quality assurance process may include: 

• Functional testing 
• Component inspection 
• Hardware diagnostics 
• Configuration verification 
• Visual inspection 
• Final quality assurance review 

Our experienced technicians carefully inspect each system to help ensure it performs as expected before it's packaged and shipped. 

Combined with our 1-Year Vibrant Hardware Warranty, our testing process gives customers added confidence when purchasing refurbished enterprise hardware. 

👉 Have questions about our testing process? Contact our team to learn more or discuss your hardware requirements.

Every eligible system is tested and inspected by Vibrant Technologies' experienced technicians and enterprise hardware specialists. Our team brings together more than 200 years of combined experience working with enterprise servers, storage, networking equipment, and data center infrastructure from many of the industry's leading manufacturers. 

Rather than simply processing orders, our technicians understand enterprise IT environments and work to ensure every product meets our quality standards before shipment. 

Whether you're purchasing a single replacement part or a fully configured server, you can trust that your equipment has been handled by knowledgeable professionals committed to delivering reliable enterprise hardware. 

👉 Learn more about our team and technology solutions or contact us to discuss your project.

Yes. Vibrant Technologies maintains an inventory of more than 200,000 enterprise IT products, including a wide selection of replacement parts for servers, storage systems, and networking equipment. 

Our inventory includes both current-generation and end-of-life (EOL) hardware from many of the industry's leading manufacturers, helping customers quickly replace failed components, expand existing environments, and extend the life of their infrastructure. 

Whether you're looking for a common replacement part or a hard-to-find component that's no longer available through the OEM, our experienced sourcing team can help. 

Many in-stock items are available for same-day shipping, helping minimize downtime and keep your business running. 

👉 Shop in-stock hardware on our online storefront or contact our team for assistance locating replacement hardware.

Vibrant Technologies maintains an inventory of more than 200,000 enterprise IT products with millions of dollars in enterprise hardware housed in our 75,000-square-foot headquarters and refurbishment facility in Eden Prairie, Minnesota. 

Our inventory includes enterprise servers, storage systems, networking equipment, components, and replacement parts from many of the world's leading technology manufacturers. 

This extensive inventory allows us to: 

• Respond quickly to customer requests 
• Source hard-to-find and discontinued hardware 
• Support urgent replacement needs 
• Fulfill many orders with same-day shipping 
• Help organizations extend the life of existing infrastructure 

Whether you're replacing a single component or outfitting an entire data center, our inventory enables us to deliver enterprise hardware quickly and reliably. 

👉 Shop in-stock hardware on our online storefront or contact our team to discuss your hardware requirements.

Absolutely. We invite customers to take a behind-the-scenes look at our 75,000-square-foot headquarters and refurbishment facility in Eden Prairie, Minnesota. 

Our facility houses: 

• More than 200,000 enterprise IT products 
• Dedicated testing and refurbishment areas 
• Secure, access-controlled IT Asset Disposition (ITAD) processing 
• Warehousing and logistics operations 
• Experienced technicians and engineering specialists 

Whether you're interested in seeing how enterprise hardware is tested, refurbished, securely processed, or prepared for shipment, our facility reflects our commitment to quality, security, and operational excellence. 

🎥 Want to see where the work happens? Watch our Warehouse Facility Tour to explore our headquarters and see our team in action.

At Vibrant Technologies, quality, security, environmental responsibility, and customer satisfaction are at the core of everything we do. Our certifications and industry recognitions reflect our commitment to delivering trusted enterprise IT solutions while maintaining the highest operational standards. 

🏆 Nearly 30 Years of Experience 

For nearly three decades, organizations around the world have trusted Vibrant Technologies for enterprise hardware, IT asset disposition (ITAD), and infrastructure lifecycle solutions. Our longevity reflects our commitment to quality, reliability, and long-term customer partnerships. 

🔒 R2v3 Certified Recycler 

Vibrant Technologies is R2v3 Certified, the industry's leading standard for responsible electronics recycling and IT Asset Disposition (ITAD). This certification demonstrates our commitment to: 

• Secure chain of custody 
• Responsible data destruction and sanitization 
• Environmental stewardship 
• Worker health and safety 
• Responsible reuse and recycling practices 

Whether you're retiring a single server or an entire data center, you can trust that your equipment will be managed securely and responsibly. 

👉 Learn more about our R2 Certified ITAD services. 

🌿 EPA Registered 

As an EPA Registered organization, we follow environmentally responsible practices that support the proper handling, reuse, refurbishment, and recycling of electronic equipment while helping customers achieve their sustainability goals. 

✅ ISO 9001:2015 Certified 

Our ISO 9001:2015 certification demonstrates our commitment to maintaining a robust Quality Management System (QMS). From sourcing and testing enterprise hardware to customer service and order fulfillment, our processes are designed to ensure consistent quality, continuous improvement, and customer satisfaction. 

♻️ ISO 14001:2015 Certified 

Environmental responsibility is an important part of our business. Our ISO 14001:2015 certification reflects our commitment to minimizing environmental impact through responsible operational practices and sustainable IT lifecycle management. 

🦺 ISO 45001:2018 Certified 

The health and safety of our employees, customers, and partners is a top priority. Our ISO 45001:2018 certification demonstrates our commitment to maintaining a safe, healthy workplace through internationally recognized occupational health and safety management practices. 

🛡️ BBB A+ Accredited Business 

Vibrant Technologies is proud to maintain an A+ rating with the Better Business Bureau (BBB), reflecting our commitment to ethical business practices, transparency, responsiveness, and customer satisfaction. 

👩‍💼 Woman-Owned Business 

Vibrant Technologies is a proud woman-owned business led by CEO Jennifer Larson. Our leadership team is committed to fostering innovation, building lasting customer relationships, and delivering exceptional service throughout the IT lifecycle.

Choosing an IT solutions provider means trusting a partner with your critical infrastructure, sensitive data, and long-term technology investments. Our certifications provide independent verification that Vibrant Technologies operates according to internationally recognized standards for: 

• Quality management 
• Information security and responsible IT asset disposition 
• Environmental sustainability 
• Occupational health and safety 
• Ethical business practices 

These standards help ensure our customers receive reliable products, secure services, and the confidence that they're working with a trusted technology partner. 

👉 Have questions about our certifications or compliance standards? Contact our team to learn how Vibrant Technologies can support your organization's IT lifecycle needs.

Yes. Every refurbished hardware sale from Vibrant Technologies includes our 1-Year Vibrant Hardware Warranty. 

If a covered part fails during the warranty period, we'll overnight a replacement when inventory is available. If the part isn't currently in stock, we'll source and ship a replacement on a best-effort basis. Our technical team is also available to assist with troubleshooting and replacement. 

For organizations that need coverage beyond the first year, Vibrant offers extended support options through our Third-Party Maintenance (TPM) solutions.

Not necessarily. Warranty coverage varies by manufacturer, product, and the terms of the original OEM warranty. In some cases, OEM warranties may be transferable, while in others, purchasing refurbished or secondary-market equipment may affect OEM coverage. 

Our team can help you understand your options before purchasing. Regardless of OEM coverage, eligible hardware purchased from Vibrant is backed by our 1-Year Vibrant Hardware Warranty, with extended support available through our TPM solutions.

Yes. Professionally refurbished enterprise hardware can provide a reliable, cost-effective alternative to purchasing new equipment. 

At Vibrant, eligible equipment is functionally tested against a documented process and graded before shipment. Our experienced technicians and enterprise hardware specialists help ensure equipment meets our quality standards before it leaves our facility. 

Purchases are also backed by our 1-Year Vibrant Hardware Warranty, giving you added confidence after deployment.

Yes. Many organizations successfully deploy refurbished enterprise hardware in production environments, as well as development, testing, backup, disaster recovery, and other applications. 

The right solution depends on your workload, performance requirements, risk tolerance, and infrastructure strategy. Our team can help evaluate your requirements, verify compatibility, and recommend hardware appropriate for your environment. 

For additional peace of mind, Vibrant also offers Proof of Concept (POC), Sandbox, and Third-Party Maintenance services.

Not when you purchase from Vibrant Technologies. While refurbished or used equipment sold through some online marketplaces may be offered “as is,” Vibrant takes a different approach. 

Eligible equipment is inspected, functionally tested against a documented process, and graded before shipment. We can also configure systems to your specifications, verify hardware compatibility, and provide technical assistance when needed. 

And because eligible refurbished hardware purchases are backed by our 1-Year Vibrant Hardware Warranty, you have added peace of mind and support if a covered hardware issue arises after your purchase.

Quite the opposite. Purchasing refurbished enterprise hardware can help extend the useful life of existing technology and reduce the need to manufacture new equipment. 

Keeping viable hardware in service longer supports a more circular approach to IT, helping organizations reduce electronic waste and make better use of existing technology resources. 

When equipment eventually reaches the end of its useful life, Vibrant's R2v3 Certified ITAD services provide a secure and responsible path for reuse, recovery, and recycling. 

👉 Explore our R2 Recycling & ITAD solutions to learn more about responsibly managing technology throughout its lifecycle.

Our team is here to help. Whether you're looking for enterprise hardware, IT asset disposition (ITAD), third party maintenance, or guidance on your next infrastructure project, we're ready to assist. 

📞 Call us today at (952) 653-1700, send us an email at sales@vibrant.com, or contact us online to speak with an enterprise technology specialist. 

Choose the option that best fits your needs: 

🛒 Browse Hardware Inventory 

💬 Request a Quote 

📞 Contact Sales 

♻️ Learn About R2v3 ITAD 

🛠️ Explore Third Party Maintenance 

📧 Contact Customer Support